Escapement Lab
George Town, Penang
Watch service programmes at Escapement Lab
Solutions

Three Programmes,
One Standard of Work

Each service at Escapement Lab is defined by scope, price, and timeline — confirmed before the work begins. Choose the programme that fits your piece.

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Methodology

How Every Programme Is Run

01

Intake

Visible condition noted, programme confirmed, pricing and timeline agreed in writing before any work begins.

02

Bench Work

Service carried out within the agreed scope. Any additional finding triggers a call to the owner before continuing.

03

Testing

Seals pressure-tested, rate verified on timing machine, complication positions function-tested at every corrector.

04

Handover

Written condition note or stage photographs provided. Full explanation of what was done given at collection.

Quartz watch overhaul and seal renewal
Programme 01 · Quartz · Seals

Quartz Overhaul and Seal Renewal

Battery replacement with circuit and coil testing, contact cleaning, movement holder inspection, and full renewal of case, crown and pusher seals. The case is pressure-tested after sealing and the watch runs on a timing machine for 48 hours before collection. Appropriate for daily-wear quartz pieces, dive-style cases, and chronographs where seal condition matters in coastal humidity. A short written note on seal condition and any wear worth monitoring at the next visit accompanies every handover.

Battery, circuit, and coil tested — not just swapped
Case, crown, and pusher seals fully renewed
Pressure test to case specification
48-hour timing run on test bench
Written seal condition note at collection
Price
RM 480
Turnaround
2–4 Working Days
Enquire About This Service
Programme 02 · Case · Crystal

Bracelet, Case and Crystal Refinishing

Hand refinishing of case and bracelet surfaces to restore the original brushed and polished contrast, removal of light scratching, straightening of bent links, and replacement of worn spring bars and pins. Sapphire or mineral crystals are replaced where chipping affects legibility. Bracelet sizing to the owner's wrist is included at handover. Before any material is removed, owners are shown a sample panel confirming the proposed depth of correction and finish — the scope is agreed at that point, not after.

Brushed and polished contrast restored by hand
Bent link straightening and spring bar replacement
Sapphire or mineral crystal replacement where needed
Sample panel agreement before work begins
Bracelet sized to wrist at collection — included
Price
RM 1,950
Turnaround
7–10 Working Days
Enquire About This Service
Watch case and bracelet refinishing
Chronograph movement restoration
Programme 03 · Movement · Complication

Chronograph and Complication Restoration

An extended programme for column-wheel and cam-lever chronographs, calendar modules, and moon-phase mechanisms. Work includes disassembly of the complication plate, cleaning and reassembly with corrected end-shake, replacement of worn levers and springs from established parts channels, and full function testing across every pusher and corrector position. Scope runs five to nine weeks depending on component sourcing. Owners receive a staged progress record with photographs at disassembly, reassembly, and final testing — so the condition of the movement at each stage is visible, not just reported verbally.

Full complication plate disassembly and cleaning
End-shake correction and worn component replacement
Parts from established trade supply channels
Function testing at every pusher and corrector
Stage photographs at disassembly, assembly, and final test
Price
RM 4,150
Scope
5–9 Weeks
Enquire About This Service
Decision Guide

Which Programme Fits Your Watch?

Use this to identify where your piece fits. When in doubt, send an enquiry with a description — we'll advise the right programme before any booking.

Feature / Scope Quartz Overhaul
RM 480
Refinishing
RM 1,950
Complication Restoration
RM 4,150
Battery and circuit testing
Crown and pusher seal renewal
Pressure test
48-hour timing run
Case and bracelet surface refinishing
Crystal replacement
Bracelet sizing at handover
Complication plate disassembly
Stage photographs
Written condition note
Best for
Quartz Overhaul: Daily-wear quartz and dive-style cases, particularly after 2–3 years in Penang's coastal conditions.
Best for
Refinishing: Pieces with visible surface scratching, worn bracelet links, bent pins, or chips affecting crystal legibility.
Best for
Complication Restoration: Chronographs with sluggish registers, calendar modules failing to advance, or moon-phase discs not indexing cleanly.
Standards Across All Programmes

What Every Job Has in Common

Pre-Work Agreement

Price, scope, and timeline confirmed before any bench work begins — on every programme without exception.

Instrument-Based Testing

Rate verification on a timing machine. Pressure testing on a dedicated gauge. Function testing across corrector positions on complication work — not by feel alone.

Transparent Timelines

Quoted durations are realistic and stated at intake: 2–4 days, 7–10 days, or 5–9 weeks. These are not aspirational — they are the actual windows the work occupies.

Verified Parts Sourcing

All replacement components — gaskets, crystals, springs, levers — sourced through established trade channels. Origins noted in the job record on request.

Owner Data Kept Private

Contact details and service records held for workshop purposes only — not shared or used beyond the scope of your service. See the Privacy Policy for detail.

No Hidden Additions

If something unexpected is found mid-job, we contact you before continuing. The job does not grow without your knowledge and agreement.

Pricing

Three Programmes, Fixed Scope Pricing

Quartz · Seals
RM 480
Per piece / all-inclusive
  • Battery and circuit test
  • Full seal renewal
  • Pressure test
  • 48-hr timing run
  • Written condition note
Turnaround: 2–4 working days
Enquire
Movement · Complication
RM 4,150
Per piece / all-inclusive
  • Full complication disassembly
  • Lever and spring replacement
  • End-shake correction
  • Full corrector function test
  • Stage photos to owner
Scope: 5–9 weeks
Enquire
Get Started

Not Sure Which Programme Your Watch Needs?

Send a description of the piece and what you've noticed. We'll advise the appropriate programme before any booking or payment is involved.

Send an Enquiry